Help

How to Order

You can order from Wessex Malthouse Direct in a variety of ways: telephone, post, in person at our offices or via our secure web-site.

Which ever method you choose you can be sure you order will be dealt with by us, based here in the UK - no overseas call centres, just good old fashioned personal service.

How To Use Our New Website

Placing your order via our website is probably the easiest and quickest method of ordering.

First, you need to choose the items you wish to order using the menu's located on the left hand side of this page and adding the items to your basket as you go.

When you have all the items you wish to purchase in your basket, please select "Check Out Basket" from within the shopping cart.

Once you have submitted your order you will receive an email from us confirming the items on the order - then sit back and wait for delivery.

Telephone Orders

You may place your order by calling us here in Somerset on 01823 250070 or Devon on 01626 883399 and a member of our staff will be happy to help you during office hours.

Postal Orders

We still accept orders through the post, please send to Wessex Malthouse Direct Limited, Lea House, Frobisher Way, Taunton, Somerset TA2 6BB. United Kingdom. Please make your cheque payable to Wessex Malthouse Direct.

In Person

During office hours, if you are passing please fee free to call in - however please call first to check stock availability and so we can make sure the kettle is on!

Please click here for further information and help.